Privacy Policy

1. Introduction

Your privacy is important to us. It is eConnect Japan Inc.'s policy to respect your privacy regarding any information we may collect from you.

This privacy policy (“Policy”) explains how eConnect Japan Inc. (“We”) uses the personal data you provide when you use Stork Mobile services (“Services”) including the website https://storkmobile.com (“Site”) and the application https://app.storkmobile.com (“App”).

By using Stork Mobile Services, you recognize and accept the Policy outlined in the following.

2. Personal Data We Collect And Process

We may collect and process your Personal Data for the following purposes:

  • Provision of telecommunication services and goods;
  • Provision of maintenance and support;
  • Provision of personalized contents and services;
  • Payment and transactions;
  • Analysis of sales, usage, effectiveness of measures, improvements, quality;
  • Provision of information (marketing) on our products, services, campaigns; and
  • Conducting occasional surveys.

We may collect and process the following data:

  • Contact information (such as your name, email address, etc.);
  • Communication devices (such as model name, serial number etc. of the devices you use);
  • Communication history (such as communication start & end time, data usage, etc.);
  • Location information (such as the SIM’s Cell-ID information); and
  • Information from the web browser (such as IP address, using and connection of web pages).

3. Disclosure Of Personal Data To Third Parties

Personal Data collected and processed for the purposes listed above will only be disclosed to third parties with your consent.

However, we may disclose your Personal Data to third parties in order to provide you with the services you request. In these cases, we will only select third parties that are able to process Personal Data properly with respect to safety measures and with respect to the confidentiality and integrity of your Personal Data. We will implement appropriate supervision of such third parties’ processing of your Personal Data.

We may also disclose your Personal Data to third parties when required by law or court order.

Furthermore, we may compile statistics about your use of our services in order to further develop and improve Stork Mobile Services. These statistics are only used in aggregate and anonymized form.

Except for the above cases, we will not disclose your Personal Data to third parties.

4. Period For Which The Personal Data Will Be Stored

We will only collect and store your Personal Data until we have completed processing of such data for the above stated purposes. Hereafter, we will erase any Personal Data about you to ensure your privacy.

5. Management Of Your Personal Data

We will take and implement necessary and appropriate security measures to prevent the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of or access to your Personal Data.

In order to ensure proper handling of personal information, we will conduct necessary education and training for its employees.

If we entrust your Personal Data to third parties in order to provide you with the requested goods and services, we will ensure that such third parties also take and implement necessary and appropriate security measures to prevent the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of or access to your Personal Data. We will implement appropriate supervision of such third parties.

6. Right Of Access

You may at any given time request access to the Personal Data that we have collected and processed about you by contacting us via post or e-mail. For the purpose of verifying your identity and ensuring proper documentation, we recommend that you contact us via post or e-mail.

Please note that we may choose not to give access if your interest in having access to such Personal Data is found to be overridden by essential considerations of public interests, including in particular public security or if there is a risk of seriously hindering the proper implementation of our business.

Please find our contact information below.

eConnect Japan Inc.
Toei Bldg. 6F, 6-1-8 Motomachi-dori, Chuo-ku, Kobe, Japan 650-0022
Email: support@storkmobile.com

7. Other Rights

You may at any time object to our processing of your Personal Data. If your objection is justified, we will no longer process your Personal Data.

You may request that we rectify, erase or block Personal Data that is inaccurate or misleading or in any other way processed in violation of law or regulations.

We will make every reasonable effort to notify any third party to whom Personal Data may have been disclosed of any rectification, erasure or blocking carried out in accordance with your request.

You may, at any given time, withdraw your consent to our processing of Personal Data concerning you.

If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us or opt-out using the opt-out facilities provided in the communication.

8. International Transfers of Personal Data

Your Personal Data may in some instances be transferred to, processed in and stored at destinations outside Japan. By submitting your personal data, you explicitly consent to this transfer, storing or processing outside of Japan.

We will take all necessary steps reasonably to ensure that your Personal Data is processed securely and in accordance with this Privacy Policy.

9. Cookies

We use “cookies” to collect information about you and your activity across our Site and App. Please refer to our Cookie Policy for more information.

10. Limits Of Our Policy

Our Site and App may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

11. Changes To This Policy

At our discretion, we may change our privacy policy to reflect current acceptable practices. Your continued use of the Services after any changes to this policy will be regarded as acceptance of our practices around privacy and personal data.

If we make a significant change to this privacy policy, for example changing a lawful basis on which we process your personal information, we will ask you to re-consent to the amended privacy policy.